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FAQs

GENERAL 

Q: What is the size of Mobility Towel?

The Mobility Towel is a normal sized bath towel - 49" x 27"  This is designed for all body frames 

Q: What is Mobility Towel made of?

Mobility Towel is made of 100% cotton. Each weight is made up of three ounces of non-toxic plastic poly pellets.  Mobility Towel is washer and dryer safe

Q: How fast does Mobility Towel dry?

The towel dries as any other towel and as fast as any other towel

Q: How do wash Mobility Towel?

The towel can be washed just as you would any other towel. Just throw the towel in the washer and dryer with other towels or items you are washing. The towel is washer and dryer safe.  

Q: Has Mobility Towel been tested? 

Yes, Mobility Towel has been through extensive consumer testing and passed all tests   

Q: Does Mobility Towel come in different colors?

At this time, we offer one size in white.  However, we plan to expand color offerings in the future as we grow our sales. Help us in identifying what color towel we should add to our inventory - what is your color preference?  Email us your response.

SHIPPING  

Q:  Why don't you ship to countries outside the United States?

To be honest, we haven't figured out the various regulations in other countries.  And, it's super expensive to ship internationally.

ORDERING AND RETURNS

Q:  What payment methods do you accept?

We accept Visa, Mastercard, Discover, and American Express.  We also accept PayPal, Google Pay, and Apple Pay.  

Q:  I'm having trouble placing an order, and it's frustrating - what should I do?

Wait, wait! Don't go anywhere.  If you're having an issue of any kind, send us a note at kayinspiredllc@gmail.com.  In the subject line, please say "Trouble Ordering."

Q: Am I eligible for a refund?

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.  Please see Return/Refund Policy.